When Copy-Pro owner, Bob Klein, was working as a technician for a local copier dealership, he developed a keen understanding of how to provide good customer service and how to keep customers happy and coming back. So, when he started his Copy-Pro business at the tender age of 21, he was determined that his business would be a service-oriented company.

After 11 years with Merrimack Valley Housing Partnership - including a transformative start as a first-time homebuyer herself - Cathy Mercado now leads the organization as Executive Director. When her longtime community bank announced a merger, she needed a new partner who would show up for the community the way she does every day.

After 14 years of teaching at Puddle Duck Day School, Brittany Lupo had the opportunity to take over as owner. With her business degree and deep passion for education, she just needed a partner who understands small businesses and the best financing options available to make ownership a reality.

When a 25-year-old entrepreneur walked across the street from his auto repair shop to make daily deposits, he had no idea he was beginning a partnership that would span four decades. Jim Welch's journey from accounting student to successful automotive business owner illustrates how the right banking relationship becomes more than financial support. It becomes the foundation for sustained growth, unwavering trust, and generational success.

When his town's independent bookstore closed, Paul Swydan connected his entrepreneurial roots with his media background to create something new. Within just ten months, The Silver Unicorn Bookstore opened its doors—transforming both Paul's career path and his community's access to literature.

The restaurant business has always been at the heart of Patrick and Wanderson Coelho's story. When they stepped forward to purchase Oliver's & Planck's Tavern, they needed more than just a lender—they needed a true partner who understood their passion for preserving legacy businesses and the community stories they hold.

What began as a simple mortgage conversation transformed into a true banking partnership, as Nike discovered Northern Bank's personalized approach and unwavering commitment to small business success.

Amanda Kane, of Kane International Realty, was looking for a bank where she could build relationships with the staff, in-person, locally. That's what led her to Northern Bank.

When Jon Erickson, owner of J. Erickson Plumbing and Heating LLC, was frustrated with his experience at a “big bank”, he turned to Northern Bank for a personal relationship focused on customer service. 

For Chilacates, having a partner that understands family business and shares their passion for success made all the difference.

For one business, it chose Northern Bank for its online banking and local community feel. 

John founded LoPriore Insurance Agency in 1995 and counts on Northern Bank for a variety of small business banking services. We recently spoke with John about his agency and the many advantages of banking locally. 

An SBA loan helped an upholstery company relocate to a larger workshop and headquarters. 

When it came time to expand their coffee business, the Mahoney family turned to Northern Bank and its SBA program. 

After decades working in his family’s restaurant, Eladio Guevara opened his own pizza place in Wilmington. When the time came to move, Northern Bank was there to help.

Real estate Broker Owner, Mary Kelly, of Property Central Inc., was looking for a bank that had convenient locations, better hours and more services to meet her growing, local business needs. Northern Bank fit that bill.

When Ruth Agbaji, CEO of Code Wiz, was ready to grow her business, she turned to Northern Bank to help her expand her franchise.