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Spectrum Industries' Vice President, Maria Simili-Croteau, was ready to set up HSA accounts for her company's employees and was getting nowhere with the financial institution she was referred to. That's when she decided to contact Northern Bank.
“The agent who managed our company health insurance program had recommended a bank for us to set up HSA accounts for each of our employees, but when I went online to create an account, which was supposed to take only a matter of minutes, it was a horrible process. I couldn't even contact anyone by phone to get help. The only option was to do a live chat and maybe someone would eventually call me back in 48 hours. It was so frustrating.”
"I decided there had to be a better option for us, so I contacted Northern Bank after finding them online and reviewing their website information.”
"All I did was give her the information and she took care of everything. It was fantastic."
“I spoke with Ann Spak-Danjou, one of Northern Bank's Premier Banking Relationship Managers. Ann was incredibly helpful. She actually came into my office, spent three hours with us and set up all of our HSA accounts right there on the spot.”
“I was so impressed with the service I received from Northern Bank, I told my husband, who owns a different company, that he should set up an HSA too. Ann got that all taken care of for him as well. I even told my insurance agent he should start referring Northern Bank to his other customers., because Northern Bank made it so easy for us.”
"I'd definitely recommend them to anyone who's looking for professional service with a personal touch."
Maria Simili-Croteau is Vice President of Spectrum Industries, Inc., an electrical distributor that supplies electrical products, such as transformers and metering equipment, to utility companies, government contracts and manufacturers. Spectrum has been in business for 27 years.
Eddie Panozzo is an entrepreneur through and through. His mom and dad each owned their own businesses and Eddie always dreamed of opening his own restaurant. After working his way up in various fine dining restaurants, he achieved that goal.
When Copy-Pro owner, Bob Klein, was working as a technician for a local copier dealership, he developed a keen understanding of how to provide good customer service and how to keep customers happy and coming back.
After 11 years with Merrimack Valley Housing Partnership - including a transformative start as a first-time homebuyer herself - Cathy Mercado now leads the organization as Executive Director.
Contact us now to learn more about how Northern Bank can help you realize your goals and dreams.