Commercial Loan Servicing Associate I

The Commercial Loan Servicing Associate I is responsible for the loan servicing functions of Commercial Lending.



  • Process all advances, reductions and payments on existing commercial loans.
  • Perform file maintenance in the core system as needed or directed.
  • Complete credit reference requests.
  • Research all returned mail from the U.S. Postal Service.  Mail letters to customers for signature approval for change of addresses received by the USPS.
  • Prepare and process loan payoffs and partial release quotes.
  • Monitor real estate tax escrow payments.  Work closely with loan officers and tax service provider to monitor and follow up on delinquencies.  
  • Maintain electronic loan documentation files; scan and index into electronic file system.
  • Work with loan officers and other personnel in the commercial lending department on loan servicing issues, research requests and other questions that arise.
  • Responsible for reconciliation of GL accounts.
  • Maintain knowledge of all existing regulations that pertain to loan servicing.
  • Respond to customer and attorney inquiries.
  • Performs additional duties as requested.


  • 1-3 years’ experience in the lending area of the bank.
  • Business Degree or related field preferred. 
  • Proficient in Computers.
  • Excellent communication and interpersonal skills.
  • Good organizational skills.
  • Ability to prioritize workflow and succeed in a multitasking environment.
  • Ability to work independently and within a team.

To apply, please send your resume to Human Resources at